PC Helper licence (EULA)

This is the same licence shown in the app and included in the download as EULA.txt. See also the terms of sale and privacy policy.

AiActions PC Helper - End-User Licence Agreement (EULA)
Version 1.0, 10 October 2026

Please read this agreement. By installing or using AiActions PC Helper ("the Software") you agree
to it. If you don't agree, don't install or use the Software.

1. WHO WE ARE
The Software is licensed (not sold) to you by AiActions Ltd, 176B Church Road, London NW10 9NP,
United Kingdom ("AiActions", "we", "us"). Contact: info@isact.eu, telephone 0208 459 6264,
website https://isact.eu.

2. YOUR LICENCE
2.1 We give you a personal, non-exclusive, non-transferable licence to install and use the
Software on ONE computer that you own or are allowed to manage.
2.2 The licence covers the Software and any updates we give you, under the terms of this
agreement as in force when you receive them.

3. FREE USE
3.1 The health check, the health report, the "Ask" feature and practice mode are free and can
be used at any time.
3.2 Each computer gets ONE free fix session. It starts when you approve your first fix in
normal mode (not practice mode) and lasts 24 hours. Undo of earlier changes is always free.

4. PC HELPER UNLIMITED (PAID)
4.1 "PC Helper Unlimited" lets you use the fixes without limit on ONE computer for 12 months
from the date your unlock code is issued. The price is GBP 9.99 (including any VAT that
applies), paid on https://isact.eu.
4.2 It does NOT renew automatically. We will never charge you again unless you choose to buy
again.
4.3 After payment we send you an unlock code for the computer whose PC code you gave us. An
unlock code works only on that computer.
4.4 Your statutory rights as a consumer (including any right to cancel and your rights if the
digital content is faulty) are not affected. If you ask us to supply the unlock code
straight away, you agree that the 14-day cancellation period ends once the code is
supplied, as the Consumer Contracts Regulations 2013 allow. This doesn't affect your
rights if the Software is faulty.

5. WHAT YOU MAY NOT DO
You may not:
(a) copy, rent, lend, sell or sub-license the Software, except that you may keep one backup
copy;
(b) sell, give away or publish unlock codes, or use one unlock code on more than one computer;
(c) reverse engineer, decompile or disassemble the Software, or try to get around its free-use
limit, except to the extent the law allows it (for example under section 50B of the
Copyright, Designs and Patents Act 1988) and only for the purposes the law allows;
(d) remove or change any copyright or licence notice.
Parts of the Software are third-party open-source components licensed under their own terms,
listed in THIRD-PARTY-NOTICES.txt. Nothing in this agreement limits your rights under those
licences.

6. YOUR PRIVACY
6.1 The Software runs only on your computer. It does not send your data to AiActions or
anyone else. It has no telemetry, no tracking and no remote access.
6.2 Its only network activity is a connection test (a DNS lookup of www.microsoft.com and a
connection to 1.1.1.1 port 443, no data sent), and talking to an optional AI program
running on your own computer. Buy links open the isact.eu website in your browser only
when you click them.
6.3 It keeps a history log of its actions, and its free-use and licence settings, in
%LOCALAPPDATA%\AiActions-PC-Helper on your computer. You can read or delete these files.
Health reports are only shared if you choose to send them.

7. BACK UP YOUR DATA
The Software is designed to make only safe, limited changes, and it never deletes your
documents, photos or downloads. But no software can rule out every problem on every computer.
Please keep regular backups of your important files, especially before making changes.

8. OUR RESPONSIBILITY TO YOU
8.1 We supply the Software with reasonable care and skill. As a consumer you have legal rights
under the Consumer Rights Act 2015: digital content must be as described, fit for purpose
and of satisfactory quality. If it isn't, you may be entitled to a repair or replacement,
or to some or all of your money back. Nothing in this agreement affects these rights.
Advice: Citizens Advice, www.citizensadvice.org.uk.
8.2 Nothing in this agreement limits or excludes our liability for death or personal injury
caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else
that cannot be limited or excluded by law.
8.3 If digital content we supply damages a device or other digital content of yours because we
did not use reasonable care and skill, we will either repair the damage or pay you
reasonable compensation.
8.4 Subject to 8.1 to 8.3:
(a) we are not responsible for loss or damage that was not foreseeable when you started
using the Software, or that was caused by you not following the on-screen
information, or by a problem that existed before the Software was used;
(b) we only supply the Software for domestic and private use. If you use it for business
purposes, we have no liability to you for loss of profit, loss of business, business
interruption or loss of business opportunity, and our total liability to you will not
be more than the amount you paid us for the Software in the 12 months before the claim
(or GBP 50 if you paid nothing).
8.5 The free features are provided free of charge. Your statutory rights still apply to them
to the extent the law says so.

9. ENDING THIS AGREEMENT
9.1 You can end this agreement at any time by uninstalling the Software.
9.2 We may end your licence if you seriously break this agreement (for example by selling
unlock codes) and, where the breach can be put right, you haven't put it right within 14
days of us asking you to. If we end it, you must stop using the Software and uninstall it.
9.3 Sections 6, 8, 9 and 10 continue to apply after the agreement ends.

10. GENERAL
10.1 This agreement is governed by the laws of England and Wales. You and we may bring legal
proceedings in the courts of England and Wales. If you live in Scotland or Northern
Ireland, you can also bring proceedings in your local courts.
10.2 We may update this agreement for future versions of the Software. The version that
applies is the one shown in the Software when you accept it.
10.3 If a court finds part of this agreement unlawful, the rest stays in force.
10.4 "Windows" is a trademark of Microsoft Corporation. AiActions is an independent business
and is not affiliated with, or endorsed by, Microsoft.

Questions? info@isact.eu - 0208 459 6264 - AiActions Ltd, 176B Church Road, London NW10 9NP.